Makro has acquired a majority stake in last mile delivery start-up WumDrop, a move that brings Makro customers a genuinely flexible and anxiety-free shopping experience.
Thanks to WumDrop, Makro will shrink the window between customer order placement and delivery from three days to three hours for customers located within 20km of a Makro store.
The move also cements WumDrop’s ability to offer lower and simpler, flat prices across the board, the benefit of which is passed on to new and existing WumDrop customers, which include The Foschini Group, BOTTLES, Standard Bank, and Zando. Makro has already rolled WumDrop out to 16 stores in Durban, Cape Town, Pretoria, and Johannesburg. The initial results are pleasing; with a turnaround time from customer order placement to completed delivery in less than two and a half hours. Commenting on why Makro has chosen to partner with WumDrop, Dean Bauer, Makro Supply Chain Director “WumDrop just works. Their tech is extremely flexible and solid, allowing integration with any retailer big or small, and after extensive testing it was apparent to us that their solution provided the kind of transparency, speed and flexibility for our customers that we just couldn’t say no to.”
WumDrop founder, Simon Hartley said, “We’re incredibly excited to work so closely with a business like Makro, which backs our mission to eradicate the anxiety one normally experiences while waiting for a delivery; that your delivery guy might or might not get to you at some point in the giant window between 9am and 5pm.”
WumDrop offers multiple delivery service levels including on demand, after hours, and same day delivery at discounted rates for business customers in Cape Town, Johannesburg, Pretoria and Durban.
Businesses interested in paying courier prices for faster service can apply to open a WumDrop business account via the following link: wumdrop.com/business