Customer Experience Africa Awards


Date: 15/08/2017
Time: 6:00 pm - 11:30 pm

Event Info

The CX Africa Awards recognises the most influential brands operating in the CX sphere, leveraging customer experience to enhance their brand and the way that they interact with customers across all platforms. The nominees inspire change and development in the African customer experience industry with the notion of bettering the CX industry as a whole across organisations.

The inaugural CX Africa Awards is linked with the Customer Experience Management Summit and aims to bring together the top CX innovators in front of a panel of industry expert judges in a gala dinner evening displaying and awarding CEM leaders in Africa.

Our panel of experienced CX leaders have been carefully selected to assess the award finalists and have assisted with category development.

Qaalfa Dibeehi, VP & Principal, Forrester

Julia Ahlfeldt, Customer Experience Specialist, Brand Union

Prof. Adre Schreuder, CEO, Consulta

Chantel Botha, CEO, Brandlove

The finalists are people/companies who are engaging in CX as a priority in their organisation who will now be able to present themselves as prestigious award winners/finalists.

Click here to nominate a company or person.

KPMG will be assessing the quality of the nominated projects/individuals/companies that have shaped the CX industry, in their capacity as official verification partner of the CXA Awards.
For more information, email or visit


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