Time: 6:00 pm - 11:30 pm
LocationCentury City Conference Centre
The CX Africa Awards recognises the most influential brands operating in the CX sphere, leveraging customer experience to enhance their brand and the way that they interact with customers across all platforms. The nominees inspire change and development in the African customer experience industry with the notion of bettering the CX industry as a whole across organisations.
The inaugural CX Africa Awards is linked with the Customer Experience Management Summit and aims to bring together the top CX innovators in front of a panel of industry expert judges in a gala dinner evening displaying and awarding CEM leaders in Africa.
Our panel of experienced CX leaders have been carefully selected to assess the award finalists and have assisted with category development.
Qaalfa Dibeehi, VP & Principal, Forrester
Julia Ahlfeldt, Customer Experience Specialist, Brand Union
Prof. Adre Schreuder, CEO, Consulta
Chantel Botha, CEO, Brandlove
The finalists are people/companies who are engaging in CX as a priority in their organisation who will now be able to present themselves as prestigious award winners/finalists.